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Headshot Photo of Randell S Terry, DMD

Randell S Terry, DMD

General Dentist

4.6 out of 5.0
441 Ratings, 133 Comments

Dr. Terry’s Biography

As a dental officer during a 15-month deployment to Iraq for the U.S. Army, Dr. Terry was honored to care for the dental needs of military personnel and Iraqi civilians. It was earlier, though, while studying biology and shadowing a friend in the field that he realized this was the area in which he wanted to serve others. He’s known for his attentiveness to not only his patient’s words but also their nonverbal clues, always working to ensure everyone’s optimal comfort. What stood out about Willamette Dental was its focus on evidence-based dentistry and the quality of care provided.

Because he’s close to his family, weekends are often spent with them either enjoying outdoor activities or participating in community service projects.


Education

  • Dental School – Case Western Reserve University School of Dental Medicine
  • Residency – US Army Dental Activity Fort Carson – Advanced Education in General Dentistry 12 Months

Professional Associations

  • Academy of General Dentistry

Specialty Training

  • Cultural Sensitivity Training

Languages Spoken

  • English
  • Japanese
  • German

Patient Experience Survey Results

Our patient rating scores represent an average of all responses from actual Willamette Dental patients randomly surveyed by nationally-recognized patient experience firm, NRC Health.

Learn more about our patient reviews
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Patient Comments

Patient comments are gathered from our NRC Health Patient Experience Survey. Patients are de-identified for confidentiality and patient privacy.

Learn more about our survey

Dec 6, 2025

5

Dr Terry and his staff are always very professional and communicative throughout the process.

Dec 5, 2025

5

He does a very good job and so does his staff. Very professional

Nov 29, 2025

5

Staff was very accommodating specially with my kids. Very professional and friendly.

Nov 23, 2025

5

Thank you for being awesome!

Nov 26, 2025

5

Dr. Terry and Sara were fantastic. I really appreciate their kindness and thorough explanation on next steps.

Nov 21, 2025

5

I would like to be able to make all my dental/orthodontic appointments simultaneously and not have to have a filling repair before making an orthodontic appointment. This policy delays treatments.

Nov 14, 2025

5

Dr. Terry and Sarah were very professional, competent and patient with me during my recent root canal. I am so grateful to them for taking such good care of me!

Nov 14, 2025

5

It was good.

Nov 14, 2025

5

Thank you for taking great care of my daughter!

Nov 10, 2025

5

Both Dr. Terry and the hygienist Coby were patient and thorough with my questions.

Nov 9, 2025

5

Always a team effort, the best

Nov 8, 2025

5

follow up appointment is really far out. Need filling repair on tooth that is damaging my tongue.

Nov 7, 2025

5

Dr. Terry and Cody were absolutely amazing! They were both so kind, attentive, and went above and beyond to make sure my child felt completely comfortable and happy throughout the entire visit. They took the time to explain everything and made the experience positive from start to finish. I couldn't ask for better care - truly outstanding!

Nov 1, 2025

5

My experience with Dr. Terry was absolutely amazing! He was incredibly kind, attentive, and thorough throughout the entire appointment. He took the time to explain everything clearly and made sure I felt comfortable the whole time. Dr. Terry is also very gentle, which made the visit completely stress-free. I truly appreciate his care and professionalism - definitely one of the best dental experiences and dentists I've ever had!

Nov 1, 2025

5

I have severe anxiety and Dr. Terry and Dental assistant Mandy were very kind and understanding, and even reached out to me after my appointment to make sure I was doing well. Thank you!

Oct 31, 2025

5

I have heard complaints about Willamette, I don't agree with them. My experience across the board has been excellent. Thank you.

Oct 26, 2025

5

My hygienist was super friendly and personable! Plus he has the best Spotify play list! Long live the 90's!!!!

Oct 24, 2025

5

Staff was friendly and very professional.

Oct 24, 2025

5

Felt very confident on the care I received

Oct 20, 2025

5

The staff is very friendly and very helpful. They answered all my questions and made sure I understood everything. No wait time to get in.

Oct 18, 2025

4

Everyone from the front desk, tech who took my X-rays, and hygienist was so professional, pleasant and kind. Please let them know that I appreciated all of them.

Oct 18, 2025

3

I was happy to get an appointment quickly when I broke my tooth but saddened that I would have to come back to have the tooth prepared for a crown. I was surprised that the dentist suggested that I could wait to do this, particularly when it was a 2 month wait! I can't imagine walking around with a broken, hard edged tooth for 2 months!

Oct 12, 2025

5

Great help and friendly staff

Oct 12, 2025

5

Experiences are always wonderful. The staff is friendly and I understand what's going on the way they explain it thank you.

Oct 12, 2025

5

Doctor Terry and his staff are awesome, they took really good care of me. And I appreciate there kind professional care of me .Thank you very much you all

Oct 16, 2025

5

Always easy and professional. Thx

Oct 9, 2025

5

Dr. Terry and Ariana are a great team. Thank you, Boise office!

Oct 6, 2025

5

It's taken quite a while. It should take less time. I've been in the status process for about five months. That's all. I don't have any other notes on the rest. Everything has been very well attended to.

Oct 3, 2025

5

Everything was great. Dental hygienist Cody was really great and helpful. Dr Terry was great and helpful as well.

Oct 3, 2025

5

Dr Terry & Ariana were amazing! Both were super friendly. Dr Terry took the time to explain everything very well.

Sep 19, 2025

5

They were so nice and very understanding! When I got nervous about getting anesthesia, the hygienist was so sweet and offered to hold my hand (lol). I shed some tears and the Dr. was patient with me and understanding. Though I haven't been at this clinic for long, I have only good things to say :)

Sep 18, 2025

5

I was treated well, and listened to. Happy patient

Sep 19, 2025

3

I would like to see them start a lab in their office to make dentures so it doesn't take so long to get them.

Sep 13, 2025

5

I had an amazing visit with Normandi and Dr. Terry. I was very happy to hear from Normandi that I am doing a good job cleaning around my wisdom teeth. Dr. Terry was really nice and happy for me that I didn't have any cavities. I can't wait for next year!

Sep 12, 2025

5

I loved the experience so far and I can't wait to get my teeth cleaned and fixed with them

Sep 9, 2025

5

Dr. Terry is a great listener & did a thorough exam regarding the tooth pain I experienced. I am thankful that I was able to be seen as soon as possible. I also appreciated Dr. Terry's professionalism, kindness & straightforward communication. His assistant, Mary, was also kind, very capable & attentive. Thank you to both!

Sep 1, 2025

5

The Boise office sent my daughter flowers after her boy friend had a seizure in their parking lot. I thought that was very nice of them to do. These people are so wonderful, caring and helpful!

Aug 29, 2025

4

Great care was made to keep me comfortable.

Aug 30, 2025

5

Professional, friendly, and kind

Aug 29, 2025

3

I really like the staff and the Dr. They are all very friendly and welcoming. My only gripe is the 2 months in between appointments to take care of my dental issues.

Aug 29, 2025

5

Form my first interaction with the front desk, individuals to the hygienist to the dentist. Everyone I came in to contact was friendly and helpful. This made my first appointment with a new dentist and provider, very pleasant and reassuring, which reduced the stress and anxiety. Thank you you

Aug 29, 2025

5

Dr. Terry and Ariana made this a fun appointment for my child. My daughter liked that Ari asked her lots of questions about herself and was really nice. Thank you for doing a great job explaining everything.

Aug 26, 2025

5

It was wonderful to hear the dentist compliment the assistant on what great work she was doing, we don't hear that enough anymore, and I appreciate it.

Aug 25, 2025

5

I had a blast!

Aug 22, 2025

5

Cody and Dr Terry were helpful nice and took the time to offer me options for my care.

Aug 17, 2025

4

I absolutely LOVE the new bridge Dr. Terry put in. I almost look like I wore braces!

Aug 17, 2025

5

Amber at the front desk is absolutely amazing. And Dr. Terry always makes sure that I am calm enough with the nitrous oxide and my mouth is numb enough before he starts any work. And I really appreciate that because I have way bad, bad dental anxiety. So I just want to put that out there every time I come. Amber is super, super nice. I am professional and Dr. Terry is amazing.

Aug 16, 2025

5

Great and helpful

Aug 8, 2025

4

I had my teeth cleaned and I have been experiencing pain all most like a nerve is exposed. I don't know why. I will call and let my dentist know.

Aug 4, 2025

2

I was told a manager would be in contact on Friday. Have not heard from her. Issue not resolved.

Aug 2, 2025

5

Great team!

Aug 2, 2025

5

A good experience.

Jul 12, 2025

5

I love the staff and the dentist! Very friendly and informative.

Jul 6, 2025

5

Amazing people!

Jun 26, 2025

5

Wonderful new staff. Very friendly and supportive of our needs. I tell friends all the time about how the care is here. Would definitely recommend this place.

Jun 20, 2025

5

Been with you all for sometime. Still great work and great people.

Jun 20, 2025

5

Incredibly professional and one of the best dental experiences that I have had.

Jun 15, 2025

5

Mandi was amazing. She listened to my concerns and was so friendly. Dr. Terry was thorough and kind

Jun 21, 2025

5

Dr. Terry and crew (Amber, Matt, Febe, Linda, and Darien) were/are awesome and always take good care of our family. Thank you.

Jun 15, 2025

5

They were all so kind!

Jun 13, 2025

5

The best. They got me in that afternoon when I called needing to be seen ASAP a was having really horrible tooth pain. They fixed me and were absolutely the best in doing so. So grateful to have them as my dentists, I love this place. Everyone there is great and the dentist was absolutely amazing at what he does. And his assistant was wonderful. They treat you like family like you really matter. ?

Jun 13, 2025

4

My son had some interesting comments to share about the side conversations his hygienist was having during his appointment. Something about the legality of a person killing their own pet in the state of Idaho? My son said he wasn't bothered by it, but certainly commented on how odd it seemed.

Jun 12, 2025

5

I always love coming here. Kind, professional and efficient. My kids love the prizes and good bags!

Jun 7, 2025

5

You guys are the friendliest and professional practice I've been to ever. Keep up the good work!

Jun 8, 2025

5

I am beyond happy with the care I have received at Willamette. From the moment I entered the front door, all throughout the process, I was treated with the utmost kindness and resect!

Jun 6, 2025

5

They had a great sense of humor!!

Jun 2, 2025

5

Very friendly team.

May 31, 2025

5

Dr. Terry is very thorough and listened to all our questions. Will recommend to family and friends!

May 30, 2025

5

Dr. Terry is very knowledgeable and helpful and explains everything in detail. I appreciate that thank you Willamette Dental

May 24, 2025

5

The receptionist is very friendly, and the office had a relaxing and comforting atmosphere. The Dentist and assistant were very friendly and professional. Thank you

May 17, 2025

5

Best dental experience I have ever had!

May 11, 2025

5

Your guys' service was excellent, especially RJ, the hygienist, and the front staff. Everybody was super kind and welcoming. Definitely will have the rest of my appointments there and will recommend. Have a great one. I appreciate it.

May 3, 2025

5

Cody, the dental hygienist who worked with me, was fabulous. He was personable and efficient. I enjoyed meeting him Dr. Terry was professional and knowledgeable. He saw me promptly and explained some dental issues clearly and concisely.

Apr 28, 2025

5

Love these guys they're the best

Apr 27, 2025

4

I like the fact that my dental assistant really was thorough when I asked him questions about the x-ray and he gave me tips on as far as the electric toothbrush and how to use that as well so I appreciate his honesty.

Apr 24, 2025

5

Your people are the best

Apr 24, 2025

5

Dr. Terry's team is fantastic! Dr. Terry really takes his time to provide the best options and listens carefully to make sure we are on the same page. I am so happy he is our dentist!

Apr 19, 2025

5

Great service every time

Apr 17, 2025

4

Experience with the work done was good. It takes to long to get next appointments 2-3 months out for next appointment

Apr 14, 2025

4

Excellent work good jobs

Apr 11, 2025

5

We are big fans of Dr Terry. The other staff is also wonderful and cheerful.

Apr 11, 2025

5

The staff was very professional. I also was able to get an appointment the same day I called

Apr 6, 2025

5

It was really great. I am not a fan of going to the dentist, no offense, but my visit to Willamette was really all that I could ask for. Thank you, I will definitely be recommending Randell to my friends.

Apr 6, 2025

4

Great! Everyone was friendly and professional.

Apr 6, 2025

4

Please hire more dental service provider that we could make appointment more flexible to fit in our schedule.

Apr 3, 2025

5

Always friendly! Great care! Great price!

Mar 31, 2025

5

I was treated well by the staff I encountered. I was asked what I wanted regarding my treatment rather than being given their opinion like it was my only option. I appreciated that. I was pleasantly surprised by the estimated out-of-pocket expense for the treatment I opted for.

Mar 29, 2025

4

The front desk lady is amazing!

Mar 21, 2025

5

Dr. Terry in Boise is amazing!

Mar 19, 2025

5

No pain. No fear. That is a big change for me! Really like this place.

Mar 17, 2025

5

I had a couple fillings done recently, I straight up fell asleep when they were doing their work no gas involved. Dr. Terry and his whole team are always awesome everytime I go in!

Mar 15, 2025

5

Too long a wait for appointments

Mar 15, 2025

5

My hygienist was very nice and easy to talk to! 1st time I had a male hygienist at Willamette and appreciated him listening to me and we had nice conversation together! Highly recommend!

Mar 15, 2025

5

I was very pleased with my visit as I've always been. I would have liked my dentist to get better acquainted with me the first time, and be more detailed in helping me to understand my options. A better recommendation of treatment would also be helpful.

Mar 9, 2025

5

a very friendly staff!!!

Mar 9, 2025

5

It was good

Mar 7, 2025

5

Amazing with kids. Made my son so comfortable and even though it was a bad news visit he left saying he loves the dentist.

Mar 2, 2025

4

I thought it was a great experience except she had to wait about 45 min for the dr to come in when I sat in the lobby watching 6 other patients in and out after she went in.

Mar 3, 2025

5

Great people

Feb 24, 2025

5

Dr Terry is awesome! I really appreciate his positivity and. It is nice having a Dr I totally trust.

Feb 24, 2025

5

Staff is very friendly and educational. My only complaint is the availability of appointments.

Feb 24, 2025

5

The Dental Assistants showed great care and knowledge. They were absolutely great!

Feb 24, 2025

5

When you are terrified of Dentist my hygienist and Doctor could not have been any better.

Feb 21, 2025

5

I didn't make an appointment at the office.Should I have?

Feb 16, 2025

5

The staff is very friendly and kept me informed about every step. I am very impressed

Feb 16, 2025

4

There's a need for another dentist so that dentist appointments are not 2 months out.

Feb 14, 2025

5

Great experience getting my teeth cleaned and checked.

Feb 13, 2025

4

Scheduling a root canal 3 months out on a hurt tooth seems a bit much

Jan 31, 2025

5

Friendly staff and very considerate

Jan 30, 2025

5

Top notch! Hygienist was superb!

Jan 29, 2025

5

Willamette was a very good experience. My tooth extraction was quick and fairly painless.

Jan 27, 2025

4

Love the dentist and office, but making an appointment can be time consuming. My follow up appointment is almost 3 months from now.

Jan 26, 2025

5

Dr Terry is awesome. He was kind and cheerful and didn't keep me waiting. It's obvious the staff like him and each other. It's impressive since I only saw one Dr listed at this location. He is doing a great job.

Jan 26, 2025

5

Dr. Terry, Tony, Amber and the other receptionist were very polite, listened and extremely fun and pleasant! For only having one dentist the stress was not apparent. They make an incredible team!

Jan 26, 2025

5

I was very anxious and uncomfortable, the team and Doctor worked with me to deal with my fear and anxiety so that the procedure went very well. One of the best experiences I've ever had at the dentist.

Jan 25, 2025

5

Thank you

Jan 23, 2025

5

Dr. Terry did a great job on my filling that need to be replaced. He is a compassionate care provider. Thanks!

Jan 23, 2025

5

They are great people good job

Jan 20, 2025

4

I appreciate the care I received.

Jan 20, 2025

5

Root canal is never fun, but I can't imagine it going any smoother, and more pleasant than it was.

Jan 19, 2025

5

Thanks for getting me in so quickly to replace my crown!

Jan 20, 2025

3

I love Willamette, but there is only one dentist in our branch and it makes it very difficult for scheduling I think they are scrambling in that branchand also I would like to see options for dentures. I am a little bit older and I've had a lot of work done on my mouth over the years. If you cannot provide good alternatives for dentures and partials, I would be inclined to go elsewhere. I do love the fact that you are preventative in nature and try to address things before they get out of hand.

Jan 19, 2025

5

Everything was fine, Thank you!

Jan 19, 2025

3

You could most improve if you had more dentists.

Jan 13, 2025

5

Friendly staff

Jan 14, 2025

5

Amazing staff and very skilled!

Jan 10, 2025

5

Dr. Terry was great, the hygienists were great, and things went very well during this visit. In the past, I've had issues with Willamette following up on referrals or getting information to me or the call center regarding follow up appointments. When this has happened, it's caused confusion and frustration for everyone involved. I've mentioned the problem to the call center and the office I use. They all seem to be aware there's an issue and for a while things improve, but down the road, it always happens again. I would have to include this information if I were helping someone decide on a dental provider.

Jan 10, 2025

5

The team did amazing with my disabled adult daughter. They took the time to explain and show what they would be doing which is huge for my daughter. Thank you for a great experience.

Jan 6, 2025

4

Staff were very kind. They gave me information and listened to my questions then answered them fully.

Dec 22, 2024

5

All the people that work there are wonderful and I couldn't be more pleased with my experiences and my smile.

Dec 22, 2024

5

This was the first time I saw Terry, since my other provider left. Terry was genuinely concerned how I was feeling/doing, during the procedure. This was the best experience of a tooth extraction I have ever had.

Dec 21, 2024

4

Wish the dentist himself had been friendlier and given a few more seconds! Very brief visit, the hygienist was 110% on top of her job, thank you

Dec 15, 2024

5

Thank you !

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