In order to provide our patients and visitors with the most accurate and beneficial information, we only post comments and star ratings relevant to a specific provider or office once they have received a minimum of 30 surveys within the previous 12 months.

We’re currently experiencing higher-than-normal call volume. Wait times may be longer than usual. We recommend using our call-back option and we’ll return your call as soon as a representative is available. Thank you for your patience.

Shannon L English, DDS

General Dentist

4.8 out of 5.0
675 Ratings, 277 Comments

Dr. English’s Biography

Though an accomplished dentist, Dr. English is often most recognized for her hugs – with patients known to track her down if they didn’t receive one before leaving. Regularly laughing and sometimes crying with patients over the years, her kindness resonates wherever she goes. Also highly intuitive, she’s able to sense the subtlest of gestures and respond accordingly to make sure everyone feels comfortable in her presence. Dr. English is a strong believer in the team approach to dentistry, with tremendous respect for everyone it takes to support each patient’s care. She’s been involved in advocating for dental care access for those underserved.

When away from the chair, her most cherished activity is cooking with family and broadening their palates.


Education

  • Dental School – Texas A and M University College of Dentistry

Professional Associations

  • American Association of Public Health Dentistry
  • American Dental Association
  • Lane County Dental Society
  • Oregon Dental Association

Specialty Training

  • Cultural Sensitivity Training

Medicaid

  • Accepts Oregon Health Plan
  • Open to New Pediatric and Adult Oregon Health Plan Patients

Languages Spoken

  • English

Patient Experience Survey Results

Our patient rating scores represent an average of all responses from actual Willamette Dental patients randomly surveyed by nationally-recognized patient experience firm, NRC Health.

Learn more about our patient reviews
NRC Logo

Patient Comments

Patient comments are gathered from our NRC Health Patient Experience Survey. Patients are de-identified for confidentiality and patient privacy.

Learn more about our survey

Aug 24, 2026

2

I was told that I have a cavity on my front tooth by a dentist in Dallas, Tx when my tooth next to it broke in half and I had to get it fixed. He made me promise I would go get it looked at right away. Well it took me months to get in, all to hear that they can't see a cavity and sent me on my way!

Aug 23, 2026

5

Amazing team! Dr. English does amazing work! Everybody is very friendly and very professional. Excellent experience every time. Excellent work every time. I'm a customer for life! We are very lucky to have such an amazing team and a dental office like this on the coast. Thank you for excellent customer service and an excellent team. I had an emergency toothache and they got me in right away! Very grateful and very satisfied, thank you?

Aug 22, 2026

5

Love this office! The crew working here are excellent and I appreciate seeing the same faces every time we come in.

Aug 22, 2026

5

I am very happy with how my teeth are being taken care of by Dr. English!!

Aug 21, 2026

5

Switching dentist to this office! Already recommended to friends.

Aug 14, 2026

5

Personable. Professional. Accommodating. Great experience!

Aug 8, 2026

5

it was pleasant experience. Everyone was very professional and cheerful. All my questions were answered, and I felt well cared for during my visit.

Aug 7, 2026

5

They forgot to make a follow-up appointment to make a mold for the partial that I told them it's broken off on both ends and won't stay put in my mouth. I need a new one.

Aug 7, 2026

5

The team was great. Thank you

Aug 8, 2026

5

Loved my hygienist, she was awesome. Got my mouth nice and clean, explained everything, and was super gentle the whole time.

Aug 8, 2026

5

I had a good experience but it took months to get the initial appointment. I worry that if I had an emergency I wouldn't be able to get helped in a timely manner.

Aug 6, 2026

5

Dr. English is great and her staff are friendly and skilled.

Aug 5, 2026

5

Everyone there is super fantastic and I really enjoy them. And the only thing I wish is that appointments could come in sooner than three, four months out.

Aug 3, 2026

5

Thank you for the attention that they gave me.. the professionalism was awesome!!!!! thank you very much!!

Aug 3, 2026

5

That was the most comfortable I've ever felt at a dental office.

Aug 5, 2026

5

I was extremely happy that they were able to get me in so quickly considering the concern I had.

Aug 1, 2026

5

Daughter said it was a good experience.

Aug 1, 2026

5

Excellent!

Aug 1, 2026

5

Dr English and the staff at Willamette Dental are amazing, friendly.

Jul 30, 2026

5

Love this place. Very professional and thorough.

Jul 27, 2026

5

Everyone is awesome, very professional. The only thing I would add is, they staff should wear name tags. It would be very nice to know who you are working with.

Jul 27, 2026

5

Shannon was wonderful and gave me good tips for night guard choices.

Jul 26, 2026

5

Thank you to a great crew that was very nice.

Jul 26, 2026

5

The staff and team was absolutely fantastic!!!

Jul 26, 2026

5

As a retired dental professional, I particularly respect Dr. English and staff.

Jul 25, 2026

5

I had a great experience

Jul 27, 2026

5

The hygienist I had was wonderful. Very friendly and gentle. Gave me plenty of information on how to better care for my teeth. Had a good experience!

Jul 24, 2026

5

Dr. English is the best!

Jul 24, 2026

5

It was the best time one could have getting teeth pulled. ?

Jul 24, 2026

5

They where very nice and professional.

Jul 23, 2026

4

It took me forever to get my initial appointment. Then once I finally got in they were wonderful to set up an appointment immediately to clean my teeth.

Jul 19, 2026

5

The LC office is always great

Jul 17, 2026

5

Dr. English and staff are kind, caring, gentle and professional. I would highly recommend Dr. English!

Jul 15, 2026

5

Excellent job.

Jul 11, 2026

5

The best experience I have ever had with a Dentist! They are absolutely amazing!

Jul 10, 2026

5

Everyone in the office was great!!!

Jul 1, 2026

5

I had an emergency and they got me in right away. They listened to what my issues were and helped me out immediately.

Jun 30, 2026

5

Dr. English and Amber were both friendly and professional. My questions were answered to my satisfaction. The receptionist checked me out in a friendly and timely manner.

Jun 28, 2026

5

A lovely experience

Jun 27, 2026

5

Very professional and curtious with a smile

Jun 27, 2026

5

Love the dentist and staff.

Jun 26, 2026

5

They are always great!!

Jun 25, 2026

5

The staff were extremely friendly and thorough. I felt it was one of the best dental experiences I have ever had.

Jun 25, 2026

5

I believe that if this is the only provider on the Oregon coast, through Willamette Dental, I/we should be able to call their office directly, instead of going through a "Switchboard". Just my personal opinion.

Jun 22, 2026

5

Good

Jun 21, 2026

5

Very nice and made it a good experience for me considering it took me almost 10 years to go back into a dental office. Thanks so much .

Jun 21, 2026

5

Everyone i encountered was kind and courteous.

Jun 20, 2026

5

Our dental hygienist was great with kids and this is the best dentist you guys have had . Educational and kind

Jun 19, 2026

5

Friendly welcoming professionals

Jun 7, 2026

5

Dr English is the best. I never even feel the shot when she does the novocaine. I have a lot of dental visit anxiety and she and her assistant put me at ease.

Jun 8, 2026

5

I love you guys

Jun 5, 2026

5

A super friendly staff and the dentist was amazing. She fixed my partial in 2 minutes and it hadn't been done in 2 years. I really appreciated that!

Jun 5, 2026

5

I love Willamette dental but Dr English is such a personable doctor

Jun 5, 2026

5

I always feel taken care of! Above and beyond any other Dental office I've ever visited! Everyone from the receptionist to the office manager in front. My dentist, hygienist are absolute "Rock Stars". I cried tears of joy looking in the mirror today!

Jun 4, 2026

5

The dental assistant did most of the work, and she was super-awesome. But Dr. English is super-awesome too.

Jun 1, 2026

5

The care I experienced was top notch. Keep up the wonderful work

May 31, 2026

5

The staff there is always very friendly and welcoming.

May 31, 2026

5

Quick to get me in..

May 30, 2026

5

This was my first time at the dentist that I didn't have anxiety. Very professional and welcoming.

May 29, 2026

5

Always professional, friendly and the doctor dentist Dr English is fantastic. They are all fantastic

May 25, 2026

5

Great service! Unfortunately I went in for pain, they worked on it and the next day I was in even more pain.. so the service was amazing! The results not so much.. hasn't been like this in the past tho most of the time they do good work

May 24, 2026

5

Great!

May 24, 2026

5

I have always been treated with respect and utmost care with every appointment I have had at this clinic. This will always be my favorite clinic and crew.

May 22, 2026

5

I was so pleased with thier professionalism and kindness! Job very well done!

May 22, 2026

5

Everyone takes very good care of their patients. All the staff is friendly & caring & I'm very glad they have an office in lincoln city.

May 16, 2026

5

It was a great experience.

May 15, 2026

5

My care team was fabulous!! They make going to the dentist calm and fun :)

May 14, 2026

5

Thank you!

May 14, 2026

5

The only concern I have was with the integrity of the building itself. I was in the exam chair and could see above the window where there is/was a significant water leak. The wall and ceiling above the window is deteriorating and debris is falling from the area above the window. The debris is falling down into the window sill area and on to the floor and I'm concerned about mold and other microscopic organisms in an area where it is expected to have sterile equipment. This is very concerning for the health and safety of the staff and patients who are in this clinic. Hopefully this can be addressed immediately to prevent illness and injury to people.

May 13, 2026

5

Exceptional care all the way around.

May 11, 2026

5

Very nice organization in Lincoln City. Totally professional and personable. Two Thumbs Up!

May 10, 2026

5

I'm very happy to be a new patient at this facility, I was treated with kindness and smiles

May 9, 2026

5

They did extremely well on everything. The only reason I gave a one on the appointment thing is we haven't gotten to making an appointment yet. So that's it. I'm very happy with them so far.

May 10, 2026

5

Front desk, hygienist and dentist treated me (with medical conditions) very considerately

May 9, 2026

5

I love the Lincoln city offices everyone is so kind

May 9, 2026

3

Treatment not complete. Waiting to see how filling(s) go before settling on recommendations responses

May 8, 2026

5

Very pleasant experience

May 8, 2026

5

Thanks I'm grateful !

May 6, 2026

5

Thank you!

May 3, 2026

5

Excellent dental hygenist.

May 1, 2026

5

The staff are always so friendly, empathetic and professional. They always so helpful!

May 1, 2026

5

THANK YOU! It is always a great experience with everyone there. Dr. English is the best!

May 1, 2026

5

I really appreciate their concern for helping me with my teeth problems!!

Apr 30, 2026

3

Unfortunately, it takes months to complete dental care at this location since there is only one provider. The dentist is quick, efficient, and does excellent work. I highly recommend her for that reason. As far as getting dental work done in a timely manner to prevent more dental issues for patients, that is a problem. Not sure why there isn't more than one dentist at this location.

Apr 28, 2026

5

I've felt they were very professional. Very courteous and kind seemed very concerned about what they were doing in my mouth listened to what I had to say. Need a very strong effort to make a connection with the patient. Something you don't see anymore thank you.

Apr 26, 2026

5

It a pleasure to go to Willamette Dental. Staff is friendly and they do aim to remember clients. Those that work in the mouth have great chair side manners. Very pleased to have found the clinic and the amazing staff

Apr 26, 2026

5

Excellent service

Apr 26, 2026

5

They are wonderful ??

Apr 24, 2026

5

Dr English and her team are amazing. So happy they are here in Lincoln City.

Apr 24, 2026

5

The back office girls were extremely friendly. I also enjoyed meeting Dr. English, she was very personable and professional.

Apr 24, 2026

5

Very friendly staff.

Apr 23, 2026

5

Everything went fine. Scheduling an appointment with the dentist is almost impossible. You guys don't have enough dentists. Somebody has to stay for a pretty long time in the queue. And the communication from the dentist office is really slow in terms of fixing up an appointment. Thank you.

Apr 20, 2026

5

Shannon was very professional and very experienced. Very nice and pleasant.

Apr 20, 2026

5

Friendly

Apr 18, 2026

5

They were very kind and friendly and very helpful.

Apr 18, 2026

5

I love coming here. Everyone is always friendly.

Apr 17, 2026

5

Always a good experience

Apr 13, 2026

5

Everything was done with a high level of professionalism and care

Apr 12, 2026

5

The women in this office were very kind and made the appointment a great experience

Apr 8, 2026

5

Dr. English is an amazing dentist and her assistant didn't miss a beat. I have had Willamette dental for over 25 years and Dr English and her crew should definitely be getting financially compensated for their outstanding work.

Apr 4, 2026

5

When I get to my appointment, everyone is very friendly. Staff is very kind and efficient. My wait time is minimal. The entire place is very clean and relaxing.

Apr 2, 2026

5

They're very professional, have a clean office, and very courteous, good dentist. Thank you.

Apr 1, 2026

5

Very nice and professional!!

Mar 31, 2026

5

My experience has always is good when I'm there. Everyone's very friendly and welcoming when I walk in. It's just that they're short staffed and they always cancel appointments, but I always get one, but sometimes the timing is not right because when I make one that works, it gets canceled a couple times. But I guess I understand when you're shortstaffed I still like it there and will recommend to others. I'm very happy with the providers.

Mar 30, 2026

5

I came in to the dentist with a broken filling, expecting an exam to see how bad it was and to schedule an appointment to take care of it. In actuality, I was examined, treated immediately, and sent on my way with a fully repaired tooth and next steps. I continue to be very impressed by the detailed care and efficiency of the Willamette Dental team.

Mar 29, 2026

5

All the staff. They are very kind, thank you.

Mar 28, 2026

5

Friendly and professional staff from receptionist to X-ray tech to hygienist to Dr. English!

Mar 30, 2026

5

I love willamette dental. The only reason it wasn't a perfect score is because of how long it takes to get an appointment.

Mar 29, 2026

5

Great visit. My first. Friendly professionals. They all work well together and provided a quality service experience. My plan of treatment was explained in a manor I understood and felt confident in pursuing.

Mar 29, 2026

5

I think they do good work, but are very busy and it take forever to get an appointment (emergency: 3 weeks, regular: 6-8+ weeks).

Mar 28, 2026

5

Dr. English and her staff always make my appointments as enjoyable as you can have at the dentist.

Mar 19, 2026

5

Dr. English and her team are positive, professional, full of information when requested, and have totally made the dental experience positive. Willamette dental over the years has been a mixed bg, but Dr. English brings a new level of positive professionalism to her staff and her patients.

Mar 15, 2026

5

It's a great place. Friendly staff that makes something that could be stressful very nice

Mar 15, 2026

5

Kind and professional

Mar 14, 2026

5

Very very happy with service and tech in particular. Very friendly but very professional

Mar 22, 2026

5

Awesome people that really care

Mar 15, 2026

5

Very professional, fast service.

Mar 14, 2026

5

I was happy that I was able to get seen so quickly and my procedure went smoothly. Very much appreciated!

Mar 13, 2026

5

Since I've been going here changed my hole prospective on going to the dentist

Mar 11, 2026

5

Dr English was awesome and my dental Asst (Her name began with a D...I forgot! was also incredibly personable and professional! Best dentist visit ever!

Mar 8, 2026

5

Outstanding!

Mar 8, 2026

5

I love the Lincoln City Willamette dental office! All the staff, the hygienist and dentist are fabulous! I am treated with professionalism, and true caring kindness. I really appreciate their excellent attention to my dental health.

Mar 7, 2026

5

Very nice people always a pleasant experience. Been with them for 23 years wouldn't go anywhere else!

Mar 7, 2026

5

Wonderful experience

Mar 6, 2026

5

Dulse, Erika, and Dr English were great. Especially Dulse who was very competent and concerned about my response when she cleaned my deep pocket.

Mar 6, 2026

5

Great team!

Mar 3, 2026

5

A huge thank you to Shannon English and the team at Willamette Dental - Lincoln City! You went above and beyond by scheduling me on an admin day, and I'm sincerely grateful. As a commercial crabber, I'll be bringing some fresh crab your way-because you've truly earned it! You've got me smiling wider already

Mar 1, 2026

5

Dr. English is so kind, fun, and skilled! I don't love going to the dentist's, but at least she makes it better.

Mar 1, 2026

5

I think that the people who work at office in Lincoln City have provided me with the best dental service that I have ever had especially Dr. English

Feb 28, 2026

5

Everyone from the front desk to the back were very friendly and efficient. I felt very relaxed, taken care of and informed about everything being done and what needed to be done next.

Mar 1, 2026

5

Very friendly staff yet professional at every level.

Feb 28, 2026

5

Great care and understanding.

Feb 25, 2026

2

My last appointment for mouth guard fitting did not go well at all. I cannot use the mouth guard. I need to speak with someone about it.

Feb 20, 2026

5

Always have been a good experience

Feb 20, 2026

5

Best dental experience of my life! Thank you. I'll be bringing my son, here, too.

Feb 20, 2026

5

When you ask of appointment they say call back in a couple of weeks then when you call in two weeks they say it is already booked so call back

Feb 17, 2026

5

The people were outstanding in everyway. Efficient, organized, thorough, pleasant, empathetic, and supportive , maybe as far as comforting. Best dentist office ever.

Feb 15, 2026

5

Everyone was very nice and did a great job.

Feb 15, 2026

5

Best dentist visit ever

Feb 15, 2026

5

You have a wonderful team. Loved them all.

Feb 14, 2026

5

They are super patient very helpful and works very well with children very great experience

Feb 13, 2026

5

Thank you!

Feb 7, 2026

5

The hygienist was the most pleasant and professional I've ever had. I can tell she loves her job and she made a dentist visit almost enjoyable.

Feb 7, 2026

5

The vibe there is good

Feb 5, 2026

5

Best dental experience I've had ?

Feb 3, 2026

5

The dentist was so patient while my son was experiencing car sickness. The work was quick and looks good for his tooth.

Feb 1, 2026

5

Very happy with Willamette Dental. Nice and affordable

Jan 31, 2026

5

Quick & efficient but most importantly - fun!

Jan 31, 2026

5

A very positive experience

Jan 30, 2026

5

The staff is very professional and friendly I would recommend this office to anyone especially someone who may fear dentists

Jan 30, 2026

5

Specifically, Dr. English is great !

Jan 28, 2026

5

Always the people are friendly and very professional,I really happy with the medical staff

Jan 27, 2026

5

Great people all around

Jan 22, 2026

5

I had an emergent dental need and they were able to get me in as soon as they could. And the dentist worked on my tooth that day when I was worried I would have to come back.

Jan 19, 2026

5

The hygienist was very informative and Dr English had a gentle technique and was extremely friendly. After my report to my wife, she made an appointment too. We recently moved here and we have found our dentist!!

Jan 18, 2026

5

The dental hygienists was awesome as well.

Jan 18, 2026

5

I love the dentist and the assistants but getting through to the office on the phone is a nightmare

Jan 17, 2026

5

Very professional

Jan 10, 2026

5

Loved how happy and pleasant everyone was and also how clean everything looked and the updated equipment

Jan 10, 2026

5

For somebody that is very stressed and scared to go to a dentist everyone there made it pleasant and non-stressful then we thought. Can't say enough about the team there. Thank you so much.

Jan 9, 2026

5

Every member of the staff was friendly, professional, and fantastic!! Enjoyed every minute.

Jan 9, 2026

5

My dental hygienist was the best!! So sweet and so into her patient. I was very impressed with her technique and her skills and her knowledge. It actually made my dental visit enjoyable!!?

Jan 9, 2026

5

The hygienist and Dentist were awesome, friendly and helpful. Great experience

Jan 4, 2026

5

Great staff

Jan 3, 2026

5

It's a very good place to go for my dental care

Jan 2, 2026

5

They were great. Very caring and did a great job with the new filling. Thanks

Jan 5, 2026

5

Very caring,kind and efficient employees. M

Dec 27, 2025

4

My son has a sealant on his back tooth that is blocking him from flossing and needs this to be fixed. They did not make sure the sealants were properly placed before he left.

Dec 26, 2025

5

I live 3 hours away from Dr. English office and will travel as far as it takes for my dental care. The staff are so friendly, knowledgeable and caring. There is never any judgment. I recently invited my husband to see Dr. English and her staff and he is so excited to see the difference WD makes! Thank you!

Dec 24, 2025

5

Very kind and good service

Dec 23, 2025

4

It was a surprise to have X-rays without protection. The tech informed me that it was a decision made some time ago based on "studies ". I would have appreciated some type of prior communication on the matter. I wondered, if it's safe, why does the tech leave the room during X-ray.

Dec 22, 2025

4

They were very friendly and professional. Would like to have gotten an appointment? Sooner than 3 months out

Dec 21, 2025

5

Everyone at this location is amazing. We love going there.

Dec 19, 2025

5

Everyone was friendly and efficient

Dec 19, 2025

5

The staff at Willamette dental has always been pleasant and worked to get me an appointment that worked for me. They are friendly, caring and concerned about my health and comfort. The organization gets top marks from my experience!

Dec 15, 2025

5

Very compassionate when I was devastated about having cavities.

Dec 12, 2025

5

Efficient and friendly

Dec 14, 2025

5

It was the most fabulous dental experience I've ever had. Everyone was positive, upbeat, knowledgeable. They were responsive. They understood what they were doing. They were right there when you needed them. They were happy. It was a nice work environment. Everybody was very upbeat and very informative, very careful in their job, and I couldn't recommend it more. Thank you very much. I'll definitely be going back.

Dec 12, 2025

5

Was fantastic, THANK YOU DR ENGLISH

Dec 11, 2025

5

Always nice friendly people.

Dec 8, 2025

5

Best experience I've ever had! I wish I had never put this off so long. Very professional. And I cannot believe the speed in which they can provide the work needed. I'm Amazed.

Dec 8, 2025

5

Nice bunch of people.

Dec 11, 2025

4

Kind, gentle, and professional!

Dec 8, 2025

5

Dr. English is amazing, very friendly, very professional, and I look forward to going and seeing her, and I hate the dentists.

Dec 7, 2025

5

I had the best dental experience ever. My dental hygienist was sweet, gentle and really good at explaining things. Dr. English was amazing. I love that I didn't feel rushed and the building was spotless clean my x-ray technician was wonderful as well. My whole experience was a 10 out of 10.

Dec 7, 2025

5

They were all very kind and informative. I felt at ease.

Dec 7, 2025

5

I appreciate they listened to my concern of a potential future issue with a filling and took the time to examine it and schedule an appointment to address it. It was a huge relief. Very friendly staff. Went smoothly.

Dec 5, 2025

5

This was by far the easiest filling I've ever had. Zero pain and so fast. I was very happy!

Dec 5, 2025

5

The dental assistant really went above and beyond to make my son's visit comfortable and I'm so very thankful for her. She was amazing! When we left he said he actually had fun at the dentist office! Thank you so much!

Nov 24, 2025

5

Good experience !

Nov 24, 2025

5

They were very kind and made sure I was comfortable and explained everything I should expect with my tooth extraction. They scheduled me for a same day appointment and same day extraction.

Nov 24, 2025

5

Great teamwork, respect each each other, happy bunch of people.

Nov 23, 2025

5

Dr. English gave me the most gentle numbing injection I've ever experienced. And I am always very sensitive and afraid. She's great! She also is very attentive and goes above and beyond with providing information. Her assistant was also very cordial and efficient.

Nov 23, 2025

5

Elaine, Dr. English, and theother providers made my recent marathon appointment feel more like a cakewalk. The front desk was friendly and helpful. A referral from a prior visit to a nearby coffee shop has had great outcomes.

Dec 4, 2025

5

Excellent group, everyone one was pleasant, friendly, knowledgeable, and respectful.

Nov 23, 2025

5

Dr. English is the BEST ever!!! Kind, caring and friendly!!!

Nov 23, 2025

5

Thank you Willamette Dental

Nov 22, 2025

5

Very helpful and kind staff. My tooth issue was resolved. I really liked everything about my dentist and her assistant.

Nov 22, 2025

5

I actually enjoyed it.

Nov 23, 2025

5

Thank you very, very much. Happy holidays. I love this team. They are magical, miracle. They are beautiful people. Thank you. I love you guys.

Ready to experience
better dental care?

Call us today to schedule your appointment or contact our Member Services team for help with any dental insurance questions.