In order to provide our patients and visitors with the most accurate and beneficial information, we only post comments and star ratings relevant to a specific provider or office once they have received a minimum of 30 surveys within the previous 12 months.

Andrew Higham, DDS

Andrew Higham, DDS

Orthodontist

4.2 out of 5.0
55 Ratings, 10 Comments

Education

  • Dental School – University of Texas Health Science Center School of Dentistry
  • Residency – University of Oklahoma College of Dentistry – Orthodontics

Specialty Training

  • Cultural Sensitivity Training

Languages Spoken

  • English
  • Portuguese

Patient Experience Survey Results

Our patient rating scores represent an average of all responses from actual Willamette Dental patients randomly surveyed by nationally-recognized patient experience firm, NRC Health.

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Patient Comments

Patient comments are gathered from our NRC Health Patient Experience Survey. Patients are de-identified for confidentiality and patient privacy.

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Oct 22, 2025

5

Great team

Sep 26, 2025

3

The staff and everyone is amazing! My biggest problem is not getting appointments in a good timely matter

Aug 19, 2025

3

The orthodontist assistant didn't have everything together, so it was taking a lot of my appointment time to get my braces on to the fact that I didn't even get my bottom braces on because it was taking too long.

Jun 25, 2025

3

The orthodontist barely talked to us. Didn't ask if we had questions. He came in, said "hi", glued brackets and left without a word. We don't feel included in the care plan. We don't know what are the next steps.

Jun 6, 2025

4

I used to go to the Twin Falls location and after switching to Idaho Falls my experience has become more positive.

Jun 6, 2025

5

They take extra care to accommodate our long distance travel with appointments and we so appreciate it!

May 21, 2025

5

Great!

May 2, 2025

3

The new ortho maybe need more time to get comfortable, but he's not very personable and very quick to leave the room the last couple times we've been in

Feb 16, 2025

4

I got home and half of my brackets hadn't been closed and another bracket fell off 30 minutes after my appointment. I called the next day and they didn't want to put it back on but I was able to close the brackets by myself. I was a little disappointed

Feb 12, 2025

2

I really like the office in Idaho Falls. I think they do a great job. I hate your scheduling system. It's almost impossible to get in a timely manner because there's just not enough for the demand in the area.

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