In order to provide our patients and visitors with the most accurate and beneficial information, we only post comments and star ratings relevant to a specific provider or office once they have received a minimum of 30 surveys within the previous 12 months.

Roger H Chen, DMD

General Dentist

4.7 out of 5.0
366 Ratings, 121 Comments

Dr. Chen’s Biography

Dr. Chen discovered dentistry in his Junior year of high school, able to observe a dentist practicing across the street from his mother’s coffee shop. Appealing most were those interactions with patients and how comfortably he made everyone feel in his care. Dr. Chen brings the same easy-going personality into his office, where he’s able to foster partnerships with patients and promote a long-term approach to oral health at Willamette Dental. During his career he’s found that the simplest act can be the most meaningful, like offering a blanket or water to put patients at ease.

On days off, you’ll often find him running around the playground or park with his kids.


Education

  • Dental School – Boston University Goldman School of Dental Medicine

Specialty Training

  • Cultural Sensitivity Training

Languages Spoken

  • English
  • Mandarin

Patient Experience Survey Results

Our patient rating scores represent an average of all responses from actual Willamette Dental patients randomly surveyed by nationally-recognized patient experience firm, NRC Health.

Learn more about our patient reviews
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Patient Comments

Patient comments are gathered from our NRC Health Patient Experience Survey. Patients are de-identified for confidentiality and patient privacy.

Learn more about our survey

Nov 26, 2025

5

It was fast and easy. Doctor Chen told me the problem and gave me options. Thank you for the exam.

Nov 26, 2025

5

Everything was good

Nov 22, 2025

5

I appreciate all and everything the whole team does. Thank all of you.

Nov 21, 2025

5

Is like a family for me, because they always be a professional and take care of me and my family super good

Nov 20, 2025

5

Thank you!

Nov 15, 2025

5

Great experience with Dr. Chen and his team.

Nov 10, 2025

5

Thank you for the support during my appointment and my daughters.

Nov 12, 2025

5

professional dental team with care and courtesy.

Nov 8, 2025

5

The client before me caused the dental team to run late for my appointment. I had to pick up my daughter so didn't have a lot of extra time to give. So it was rushed appointment. Otherwise everything was good.

Nov 7, 2025

5

I am always treated with care and concern

Nov 6, 2025

5

Great experience. Wonderful staff snd care.

Oct 31, 2025

5

The Dentist is super nice and comforting. He listens and explains the procedure thoroughly..

Oct 31, 2025

5

Very timely and caring professionals. Thank you.

Oct 29, 2025

5

The hygienist was really helpful, knowledgeable, and personable. I appreciated her working with my sensitive teeth including being very careful to not spray me with cold cold water.

Oct 27, 2025

5

The staff was friendly and were giving important dental health tips. The clinic was very clean.

Oct 24, 2025

5

The whole team was super kind and patient when I had some sensitivity during the X-rays. They took their time and even had a few tricks to help make it more comfortable, which I really appreciated. Everyone was so caring and easy to talk to-definitely recommend this place!

Oct 20, 2025

5

I truly appreciate the care they showed for my kiddos!

Oct 20, 2025

4

I REALLY liked the Dentsl Hygienist who cleaned my teeth...she was SO KIND!!!

Oct 19, 2025

5

Second, Willamette Dental is the best.

Oct 19, 2025

5

So far, no complaints!

Oct 11, 2025

5

I really appreciate all the team

Oct 11, 2025

5

Thank you for your passion to help. Once again, thank you for your passion to help.

Oct 9, 2025

4

My doctor was very professional, and answered all questions that I had, I didn't feel rush and I didn't feel like he was just trying to schedule me dental work just for dental work

Oct 9, 2025

5

I liked the kindness of the dental and administrative staff, as well as their smiles and genuine interest in all their patients!

Oct 6, 2025

5

It would be really helpful if we could schedule our yearly appointments at the end of each appointment. I find it very challenging to remember to call to make one so that I'm not having to push my appointment out several weeks each year.

Oct 5, 2025

5

Thank you for your hard-working

Oct 7, 2025

5

Fabulous dentist&team. Knowledgeable, adjust to patient's specific needs.Always a great dental visit here! Thank-you Dr. Chen and team!

Oct 5, 2025

5

Dr. Chen was the best dental provider that I have seen. He was kind. He was calm. He listened to everything I said. He kept on asking me if I was okay throughout the appointment. I really think him and his dental assistant cared.

Oct 1, 2025

5

Dr. Chen was extremely eloquent with explaining my options in great detail. I really appreciated that. It is a rare trait. Unfortunately, my own dentist is on vacation (at another branch), and no one has called me yet. But I appreciated Dr. Chen, after an hour drive.

Sep 26, 2025

5

Love Dr. Chen

Sep 22, 2025

5

Very professional and caring service

Sep 22, 2025

5

Absolutely love willamette. Everyone is so kind and informative.

Sep 22, 2025

5

Everyone was very friendly, the parking was easy and the facility was clean.

Sep 21, 2025

5

Everybody was very helpful, had a great response, and good and timely information. Very happy.

Sep 21, 2025

5

It was very easy to get in to an urgent appointment.

Sep 20, 2025

5

Great experience!

Sep 15, 2025

5

Dr Chen was awesome & Naomi has the hands of an angel!

Sep 11, 2025

5

My dentist was great. Very patient and kind.

Sep 11, 2025

5

Keep up the good work!

Aug 29, 2025

5

Excellent service as always! Dr and his team are always amazing!!!

Aug 23, 2025

5

My Dental hygienist was amazing. Professional, fun and caring. Thanks!

Aug 10, 2025

5

Thank you for being kind and encouraging to my toddler who was very fearful last time. He did wonderfully this time and everyone did an awesome job of recognizing him for it. He left so proud of himself. Thank you!!

Aug 8, 2025

5

He was kind and proactive and attentive to my daughter's urgent needs.

Aug 7, 2025

5

Excellent

Aug 3, 2025

5

Very good

Aug 2, 2025

5

i broke a tooth. very impressed at speed of response and workmanship.

Jul 28, 2025

5

Excellent

Jul 26, 2025

5

Good Job!

Jul 24, 2025

5

Very professional, courteous service!

Jul 24, 2025

5

I used to hate to go to the dentist , but I don't even dread it any more

Jul 22, 2025

5

I appreciate the reminder call I received from Kent staff ( Clarissa maybe!), as I forgot to check email and confirm. I appreciate the dental care that I always receive during cleaning exams from Naomi and the attention to detail from Dr. Chen. Great team work!

Jul 21, 2025

5

Dr.Chen is the best!

Jul 14, 2025

5

Staff are absolutely ? so Lovely.

Jul 11, 2025

5

I have been nothing but pleased with the care that I've received from the Willamete Dental Group

Jul 7, 2025

5

Everything went very well I want to thank everyone there staff always friendly thank you again

Jul 3, 2025

5

My dentist is among the best.

Jun 27, 2025

5

Great

Jun 26, 2025

5

The dental hygienist was the best! She explained everything to me (like what the numbers she listed to the assistant meant) which was great. I've never had a hygienist be so informative.

Jun 20, 2025

5

I love the staff, so professional and kind.

Jun 20, 2025

5

I had a great experience with Willamette Dental clinic in Kent. Exceed my expectations as a new patient. Kudos to all the staff especially Dr. Chen.

Jun 16, 2025

1

I was the bad experience ever

Jun 15, 2025

5

The staff are always friendly and willing to help when I have an urgent concern and are able to find an appointment for me within a reasonable amount of time. The service is excellent and I enjoy the fact that my dental office is so close to my home.

Jun 12, 2025

4

They were all very friendly and helpful. They made sure i wasnt anxious.

Jun 12, 2025

5

The techs+dentist, Dr. Chen, are like family! Very competent staff.

Jun 6, 2025

5

Happy with the total package.

Jun 4, 2025

5

I really liked the service because they care about the customer's health.

Jun 2, 2025

5

Lisa the Hygienist was awesome! Would like to have her again my next cleaning. Dr. Chen was informative and clear. In my personal opinion both Dr. Chen and Dr. Saldana are excellent health care professionals. Overall Kent Willamette has been my choice for dental care for the last 15 years.

May 29, 2025

2

I noticed that the gold that was on top of the crown I had is missing. Not sure what happened to it but what I received back is not what I brought in.

May 26, 2025

5

You all are awesome!

May 25, 2025

5

Dr. CHEN is very intelligent listens and speaks well prosice to the point..

May 21, 2025

5

I want to thank the customer service representatives that answered my call. They were empathetic to my situation and offered their services in a calm and professional manner. This was early in the morning, probably right after they clocked in and set down their items. I was panicking because I thought I had an gum infection and the customer service representatives did their best in calming me down and helping me see a doctor as early as possible, which was only 6 hours later. Thank you both.

May 19, 2025

3

If I say I have an infection let's deal with the infection first .. don't make me wait for an antibiotic until I come in .. I've been going here for 10yrs and have always had a pretty good experience.. after my last root canal seriously thinking about changing

May 19, 2025

5

I had a cracked tooth and Willamette was able to get me in the next day. And doctor was extremely patient and careful and explained to me all my different options. I could not be more happy with Willamette Dental and how professional they were and how quickly they took care of me. Unlike so many dentists and doctors these days where even in an emergency you have to wait for days. So I very much appreciate Willamette Dental all the time but in particularly when I had an emergency like this.

May 18, 2025

5

Wish I received a paper explaining summary of visit

May 18, 2025

5

They did an excellent job. I love it.

May 16, 2025

5

My experience was great all my questions were answered.

May 9, 2025

5

Staff were very professional, and service was outstanding.

May 5, 2025

5

Fantastic experience. Quick attention and detail-oriented, efficient care.

May 3, 2025

5

I am happy with the work that the clinic staff provided me. Thank you for your help.

May 3, 2025

5

It was a good service. Thank you.

May 11, 2025

5

I like my dentist. He makes it so less intimidating and frightening to visit for maintenance and current concerns.

Apr 30, 2025

5

Dr Chen is awesome!

Apr 28, 2025

5

Professional and friendly

Apr 27, 2025

5

Thank you for your kind attention

Apr 27, 2025

5

Good

Apr 18, 2025

5

I specifically requested a night guard for my bottom teeth and it fits perfectly and does not irritate my mouth at all! Thank you so much !

Apr 10, 2025

5

I am very grateful to get an appointment for my extraction the very next day. Thank you.

Apr 9, 2025

5

Very courteous, friendly staff

Apr 8, 2025

5

Each & everyone treated me well. By the end of the I was happy.

Mar 30, 2025

5

Dr. Chen and his assistant are the best! I have never felt more at ease at the dentists office than I have since I started seeing them. Great job :)

Mar 30, 2025

5

Everyone is super friendly and helpful!

Apr 1, 2025

4

It was nice

Mar 25, 2025

5

Front desk should be more friendly

Mar 24, 2025

5

Satisfied

Mar 24, 2025

5

Very nice and friendly from the office to the dentist loved it! Great experience

Mar 21, 2025

5

Carefully

Mar 16, 2025

5

Excellent

Mar 12, 2025

3

a very good visit

Mar 10, 2025

5

Efficient and professional

Mar 5, 2025

4

The building was a little run down.

Mar 4, 2025

5

It was fun

Feb 21, 2025

5

Dr. Chen is excellent, professional, caring and kind! Hygienist/assistants were nice, helpful and answered all my questions!

Feb 19, 2025

5

Excellent job

Feb 19, 2025

5

Not only did the Kent office give me a cancellation appointment just 4 days after I called to schedule a visit, but they also fit me in when I was late! I appreciate their calm, invitational style and excellent dental care; thanks, Willamette Dental!

Feb 19, 2025

5

Dr Chen spent time to explain my procedure and answered my questions.

Feb 14, 2025

5

Dr. Chen listened to my concerns and was clear about my treatment options. He corrected the mistake of the previous dentist so I could floss where the filling had been placed. He explained what the next steps to my treatment plan. I hope Dr. Chen is around for a long time; he is a great Dentist one of the best I've seen.

Feb 10, 2025

5

Everyone at the clinic was kind and caring and extremely professional!

Jan 31, 2025

5

Dr. Chen is outstanding. He is kind, proficient, and efficient. His staff and everyone at the Kent location are a pleasure to work with.

Jan 30, 2025

5

Good customer service, attention, care, patience. I really, really enjoyed my visit there. Everybody was attentive, answered all my questions. I will recommend my family, my friends to Villa Meta, and I'll keep going there as well.

Jan 17, 2025

5

Nice experience and everyone was friendly. Thank you

Jan 13, 2025

5

Took a long time either the assistant and temporary was done but sloppy

Jan 12, 2025

5

Hygienist Naomi is so friendly and amazing! Dr. Chen is very informative and will follows up on my questions.

Jan 11, 2025

5

Dr Chen is always very gentle and constantly asked how I was during the procedure. He is amazing! The entire staff is amazing!

Jan 10, 2025

5

Dr. Chen is very gentle and compassionate. He always explains what is happening before he does it so that I know what to expect.

Jan 6, 2025

5

Doctor and staff keep up the good job

Dec 30, 2024

5

The lady who cleaned my teeth did an awesome job. The lady who did my xray did not hurt my gums like the ones in the past. Great experience

Dec 27, 2024

5

Everyone was very nice.

Dec 22, 2024

5

Very friendly, courteous, professional staff...all

Dec 21, 2024

5

They do a great job!

Dec 18, 2024

5

Nice staff, quality treatment

Dec 15, 2024

5

Very professional dental hygienist and dentist

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