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Susan A Nordstrom, DMD, MS

Orthodontist

4.7 out of 5.0
142 Ratings, 39 Comments

Dr. Nordstrom’s Biography

When Dr. Nordstrom went to the orthodontist for the first time at age six, she loved everything about it from the sights and sounds to the tools they used and the people in the office. She decided that was what she wanted to do with her life, a decision she still considers the best she’s ever made.

A generous and jubilant spirit, she brings that same enthusiasm to the office. She’s thrilled when patients come back to Willamette Dental years later just to say “hi” and see her again. Weekends typically take her to the library, reading with family or discussing books.


Education

  • Dental School – Oregon Health and Science University School of Dentistry
  • Residency – University of Kentucky College of Dentistry – Orthodontics

Specialty Training

  • Cultural Sensitivity Training

Medicaid

  • Accepts Oregon Health Plan
  • Open to New Pediatric and Adult Oregon Health Plan Patients

Languages Spoken

  • English

Patient Experience Survey Results

Our patient rating scores represent an average of all responses from actual Willamette Dental patients randomly surveyed by nationally-recognized patient experience firm, NRC Health.

Learn more about our patient reviews
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Patient Comments

Patient comments are gathered from our NRC Health Patient Experience Survey. Patients are de-identified for confidentiality and patient privacy.

Learn more about our survey

Nov 17, 2025

5

A very comfortable experience.

Nov 13, 2025

5

We love Dr. Nordstrom!!

Nov 7, 2025

5

I literally left the appointment and messaged a friend how much I like our orthodontist. Great clinic and great staff!

Nov 7, 2025

5

Dr. Nordstrom and her team are always awesome!

Nov 6, 2025

5

Great orthodontist and just a lovely person. So happy I found her.

Oct 20, 2025

5

nothing, everything was great

Oct 13, 2025

5

Amazing, takes time to explain the options and allows time for fears and tears. Patient kind and makes it all seem less scary.

Oct 13, 2025

5

Dr. Nordstrom has worked with all 3 of my children and there has never been a time when I felt like they were not the priority regardless of the number of patients in the office. Her professional demeanor and high knowledge of orthodontics leave me feeling like we are getting the most out of every visit.

Sep 26, 2025

5

Dr Nordstrom is always very calm, gentle, reassuring, professional, and a great listener.

Sep 25, 2025

5

Dr Nordstrom is such a delightful provider. She provided exceptional service in a friendly knowledgeable manner.

Sep 20, 2025

5

Dr. Nordstrom and her team were amazing as always! They're such an exceptional group of caring people we love going to the orthodontist and seeing them each time!

Aug 22, 2025

5

I enjoy coming in and chatting with the team there! All of them are easy going. They are all super friendly and do a great job!

Aug 9, 2025

5

Bellingham staff are the best! From Stacy at the front desk, Victoria the dental assistant( love her), Dr. Armstrong, my orho Dr. Nordstrom. They are amazing! Very personable. They addressed you by your first name. Very friendly atmosphere and makes you feel welcome and special. Pleasant experience every visit. Highly recommended.

Jul 19, 2025

5

Great experience!

Jul 4, 2025

5

Received braces on a Friday, Saturday night we had an issue, brace fell off. Went in at 7am and staff got us in at 7:10 and we were out by 7:25 with the issue fixed. Staff was very attentive and speedy as we live on the coast and they were extremely apologetic. Although it was an inconvenience, the staff did the right thing and made the situation a great experience. I really appreciate how they accommodated us. Awesome staff!!! ??

Jun 25, 2025

4

Communicate what they will be doing before and how long the appt will approximately be.

Jun 5, 2025

5

Dr Nordstrom is by far the best provider I've ever had at Willamette dental. The hazel dell office is great as a whole, much better than the experience I had at the Mill Plain office. I wish Dr Nordstrom could be my general dentist as well! She's fantastic, kind, and clearly VERY knowledgeable and capable as a provider.

May 19, 2025

5

My favorite experience as always!

May 16, 2025

5

I literally love WD and the Hazel Dell Orthodontics team! Myself and both daughters have been or are currently patients of Dr. Nordstrom and her fabulous staff. They are rockstars every visit , efficient, effective, sincere and friendly! I'm most impressed and share my opinions freely with others about our great WD experiences. Thank you!

May 8, 2025

5

Dr. Nordstrom and team are great care and attention to detail. Thank you

May 3, 2025

5

Very pleased with staff and the facility

Apr 17, 2025

5

Excellent staff and services. So appreciated

Mar 31, 2025

5

Absolutely loved the provider! My daughter wishes she could be her every day dentist.

Mar 27, 2025

5

The provider was kind and professional. She awnsered my questions and patiently taught me how to use my retainers. Thank you.

Mar 26, 2025

5

Our appointments are already far apart - but get cancelled or rescheduled, often last minute by the dental office due to lack of workers. This has happened twice in three months, causing us to have to make appointments at crazy times. It is not ideal, for sure!

Mar 21, 2025

5

Always a pleasant experience with the orthodontist and her team!

Mar 20, 2025

5

Best office ever!!!

Mar 19, 2025

5

The staff were friendly and helpful. My teeth/ oral health is something I've always been self conscious about and they make me hopeful it will all be fixed the right way

Mar 14, 2025

5

Dr. Nordstrom and her team are the most professional and knowledgeable folks I've ever been to and that includes any dentists I have been to in the past!

Mar 8, 2025

3

The Orthodontist only works 2 days per week and does not ever flex or rotate for patients. She also does not have late or early appointments in regards to school hours. My kids miss A LOT of school to have straight teeth, it is really sad.

Feb 24, 2025

5

We are very happy with Dr. Nordstrom and her team.

Feb 21, 2025

4

The person that worked with my daughter was very patient and helped my daughter who was very scared of having a tooth pulled. The person gave my daughter a lot of grace and only did what my daughter was comfortable with. It was the most patient the staff had ever been with my daughter. Thank you.

Feb 15, 2025

5

Dr. Nordstrom and her team are amazing!

Feb 10, 2025

5

On-time; friendly quick service.

Jan 13, 2025

5

We have always had great care from Dr. Nordstrom and her team. Myself, husband and 3 kids have all had braces in the last 4 years.

Dec 28, 2024

5

Dental provider/staff did not acknowledge me at all. Sat in the corner- not a word

Dec 28, 2024

5

Excellent experience

Dec 22, 2024

5

I just want to say that Dr. Nordstrom and her team is always so professional and always make us, they always make us feel warm and fuzzy when we're there. I really appreciate the time and the effort that Dr. Nordstrom and her team puts in to making us feel like we're a part of the Willamette family and that makes us feel good. We live in Gresham and we drive all the way to Hazeldale, so it's amazing to get there and be treated like royalty. So thank you so much from the bottom of our hearts.

Dec 12, 2024

5

Willamette has made me love my ortho and dentist appointments! Thank you for perfecting my smile! Always happy to be there!

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