In order to provide our patients and visitors with the most accurate and beneficial information, we only post comments and star ratings relevant to a specific provider or office once they have received a minimum of 30 surveys within the previous 12 months.

Daniel J Shaw, DDS

General Dentist

4.7 out of 5.0
371 Ratings, 101 Comments

Dr. Shaw’s Biography

Dr. Shaw dedicated years to night classes so that he could move from his career as an IT Analyst into dentistry. Eager to help others and make a difference in their lives, he now finds dentistry both fun and fulfilling. He chose Willamette Dental for its focus on prevention and evidence-based dentistry. Through the years, Dr. Shaw has also picked up conversational Spanish skills, while two years of service in Brazil made him fluent in Portuguese.

On his days off he likes to relax by North Idaho’s many beautiful rivers and lakes with his wife and three sons. He also loves to read and is an avid sports fan, rooting for the Washington D.C. major sports teams, and the University of Washington college teams.


Education

  • Dental School – University of Washington School of Dentistry

Professional Associations

  • American Dental Association
  • Academy of General Dentistry

Specialty Training

  • Cultural Sensitivity Training

Languages Spoken

  • English
  • Portuguese
  • Spanish

Patient Experience Survey Results

Our patient rating scores represent an average of all responses from actual Willamette Dental patients randomly surveyed by nationally-recognized patient experience firm, NRC Health.

Learn more about our patient reviews
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Patient Comments

Patient comments are gathered from our NRC Health Patient Experience Survey. Patients are de-identified for confidentiality and patient privacy.

Learn more about our survey

Nov 19, 2025

5

Very professional, quick and friendly.

Nov 15, 2025

5

Hygienist was friendly and informative. Dr. was also. Feel welcomed.

Nov 7, 2025

5

Very nice people. Love it.

Nov 9, 2025

5

Well, let me start by saying Sarah was absolutely kind and positive and had excellent bedside manner. And what keeps me coming back would be Dr. Shaw, his great ability to do what he does best and keeps the patient's care his number one priority and I really appreciate them. Thank you.

Nov 6, 2025

5

Love Willamette Dental...

Nov 3, 2025

4

I'll save my comments for the next time I go into the dentist.

Nov 1, 2025

5

All the personnel of Willamette Dental is really, really polite, helpful, and professional. And the dentists were very, very honest with me. And they saved most of my molars. They made the fillings that they needed. And they said that the rest of my teeth were really good. And other dentists wanted me to pull them out. And Willamette took x-rays. So it was amazing, the job they did. I would definitely recommend them. And the only good thing I will improve is the appointment time, because sometimes you need to wait six months, four months, three months just to get an appointment. That's the only bad thing that has that. There's not enough appointments for the people. Besides, that is the best service I've ever had in the States. Thank you.

Oct 27, 2025

5

Dr.Shaw was very nice and helpful with my dental needs!

Oct 25, 2025

5

They got me in earlier than my scheduled appt because I was experiencing tooth pain. I appreciate their cautious approach to treatment as opposed to taking serious measures that may be resolved with a more conservative approach.

Oct 24, 2025

5

Everyone is so professional and friendly and explained everything so well. Very happy as a patient

Oct 24, 2025

5

Great experience. Hygienist was awesome with providing education to my teenage son.

Oct 23, 2025

5

Everyone was very pleasant to be around

Oct 11, 2025

5

Great dental hygienist, she was kind and professional. The dentist was too, great experience, thank you!

Oct 4, 2025

5

I've been going to Willamette dental for many years. Neither I or my children have never had a bad visit. Thanks for awesome dentistry.

Oct 3, 2025

5

Friendly staff!

Sep 28, 2025

5

Staff was very pleasant

Sep 25, 2025

5

Excellent customer service, professional, courteous, friendly and very knowledgeable and understanding.

Sep 20, 2025

5

This is how dental care should be provided. From check in until I walked out the door the experience was professional and friendly. Kudos to Dr. Shaw and his staff. BTW I hate going to the dentist.

Sep 18, 2025

5

The dentist and staff were very helpful and friendly

Aug 31, 2025

5

We love Willamette Dental and have been very happy with our care and staff professionalism. Recent, some staffing shortages at the Pullman office were frustrating (compelling us to go to Coeur d' Alene), but we're confident the hygienist and dentist will be available for our next visit.

Aug 29, 2025

5

Very kind, and helpful listen to what My concerns were

Aug 28, 2025

5

Thank you for addressing my tooth sensitivity!

Aug 28, 2025

5

My hygienist was very knowledgeable and informative.

Aug 22, 2025

5

Wonderful dentist and staff.

Aug 21, 2025

5

Dr. Shaw is an excellent dentist and Willamette is lucky to have him. I do think Willamette can do a little better job with post-procedure care, such as a more comprehensive do and don't list, such as no straws, no hot beverages, solid food intake, etc.

Aug 17, 2025

3

Scheduled an emergency appointment stating I thought my tooth might need to be pulled, my appointment was changed last minute without checking if I could make it (I was an hour drive away), and then they didn't schedule enough time to provide me with any treatment.

Aug 16, 2025

5

I appreciate the non-judgemental vibe. I had 1 experience there previously that was uncomfortable, due to a hygenist's comments regarding my dental habits. Relatively, I might be a filthy animal, but I try, and I appreciate simple respect and honesty.

Aug 16, 2025

5

I immediately felt comfortable after walking into this office. From start to finish, all of the staff was amazing. I really appreciate Dr. Shaw's sense of humor also!

Aug 15, 2025

5

Everyone very quick, efficient and helpful. No complaints!

Aug 14, 2025

5

It was great, it's always great!!

Aug 10, 2025

5

Excellent service

Aug 7, 2025

5

Dr. Shaw is the best! Thank you to everyone at the Coeur d' Alene office.

Jul 27, 2025

5

Excellent, decisive care brought to a successful conclusion. Well done!

Jul 27, 2025

5

Always great to see Sara and Dr Shaw! Very professional and excellent with what they do!

Jul 25, 2025

5

I have HATED going to the dentist for 20 years. This was actually a positive experience, thank you

Jul 24, 2025

5

Awesome, as always!

Jul 20, 2025

5

Awesome dental hygienist. She was so personable, knowledgeable, and caring.

Jul 18, 2025

5

Very professional, knowledgeable, and kind.

Jul 18, 2025

5

I had a wonderful experience I learned so much

Jul 12, 2025

5

Dr Shaw is a great dentist.

Jul 6, 2025

5

Fantastic. Everyone was very transparent about what they were doing and why. I let them know I was nervous because I hadn't been to the dentist in a while and they were very supportive and reassuring.

Jul 3, 2025

5

Splendid, as ever!

Jul 3, 2025

5

I really appreciated they used my correct pronouns and used my chosen name.

Jun 22, 2025

5

My hygienist was kind and great at explaining. Best hygienist I've had.

Jun 20, 2025

5

I had an emergency and was given an appointment that worked SO well for me.

Jun 16, 2025

5

They know what we need done

Jun 15, 2025

5

Very thorough in the workers are very nice to make sure you're comfortable

Jun 14, 2025

5

Always professional and caring!

Jun 14, 2025

5

Very kind, friendly, and professional people!

Jun 13, 2025

5

The dental tech that cleaned my teeth was one of the BEST I have ever had there.

Jun 6, 2025

5

I appreciate being worked in. Thank you

Jun 6, 2025

5

Great office staff as well as Dentist Shaw and his assistant. Prompt, efficient, and professional

Jun 5, 2025

5

I have high anxiety about going to the dentist. Everyone was patient and took the time to explain each step of the process. That patience is live changing for someone with dental trauma in the past. Thank you so much for the extra effort you took to make sure I was comfortable at every stage.

Jun 1, 2025

4

Still waiting for the quote on my cavity fill

May 30, 2025

5

Extremely professional staff. I am able to be relaxed anytime I have an appointment at this office. No anxiety at all leading upto my appointment. I encourage everyone at work to sign up for Willamette dental all year leading upto open enrollment. I have never had a bad experience at one of your clinics.

May 24, 2025

5

Sara M was very thorough and knowledgeable, explained every step of the cleaning and made the experience very comfortable. It felt like Dr. Shaw really listened to my complaints and did a great job working with me and fixing my problems. Dr's assistant Brittany explained the processes and the care plan very thoroughly. Very positive experience in the office especially compared to past experience in other offices. Will definitely be taking care of all my dental needs through Willamette from now on!!

May 20, 2025

5

Great all around visit

May 18, 2025

5

It was a good experience ?

May 16, 2025

5

I just want to express my gratitude for the staff in CDA. They are amazing and make the experience very calming.

May 15, 2025

5

Got me in same day for an emergency fracture of a previously repaired tooth

May 11, 2025

5

Dr. Shaw and Stephanie did a great job making my daughter feel comfortable all throughout her appointment.

May 5, 2025

5

My provider, Dr. Shaw did a great job on listening to my concerns and fixing the problem immediately.

May 2, 2025

4

Very professional

Apr 21, 2025

5

The new male hygienist is very good. I'd never had him before and I would like to compliment him. I know I'm a difficult, whiney patient and he was great. I really appreciated his tolerance.

Apr 14, 2025

5

As much as I hate going to the dentist, Dr. Shaw is friendly and I trust him which makes the experience better

Apr 14, 2025

5

Thank you!!

Mar 29, 2025

5

Thank you!!!

Mar 30, 2025

2

Good care, once I got an appointment. Had a severe tooth ache and I was unable to get an appointment, called my old Dentist and he prescribed antibiotics right away and saw me the following day. This office offered no help whatsoever. Very disappointed.

Mar 28, 2025

5

Everyone in the office from the dentist to the hygienist to the receptionist are always very friendly and welcoming and patient and informative. I totally trust Willamette Dental and their staff.

Mar 21, 2025

4

In person dental service was exceptional, empathetic, and professional. Scheduling is difficult to impossible via the call center. The office is much more helpful

Mar 15, 2025

5

Great service from start to finish!

Mar 13, 2025

5

I'm very pleased with how the team worked to accommodate our needs in a short time crunch! I loved that even though we haven't been to dentist in a while they were not judgmental, very kind! ?

Mar 2, 2025

5

Everyone was amazing can't remember all the names but an outstanding staff! Thankful for the dentist office and what you guys do!

Feb 28, 2025

5

The people were outstanding and helpful.

Feb 28, 2025

5

Staff always friendly and cares gif the health of my gums and teeth! Both hygienist and dentist were great!

Feb 24, 2025

5

All staff was very friendly!

Feb 24, 2025

5

Will continue to have them as my dentist. Pleasant staff.

Feb 24, 2025

4

Appts are not available easily . Could have quickly done a small filling but make me come back in a month

Feb 24, 2025

5

Very professional.

Feb 24, 2025

4

Great service. Just need more providers so establishing care is more timely.

Feb 15, 2025

5

In and out on time. Very profesdional.

Feb 16, 2025

5

Hi, from the moment I walked in, the front desk was super, super friendly, very, very helpful, very attentive, and then the gal that took me back was super sweet, and then Dr. Shaw is amazing. You just have a really, really great staff, and I'm so appreciative of you guys. Thank you, thank you. Have a great day. Bye.

Feb 9, 2025

5

I have been a patient of Willamette for approximately 10 years and have always been taken care of and treated with the highest regard by every employee I have had the pleasure of working with. You will not find better dental service any where.

Feb 6, 2025

5

Daniel and Page were awesome as always. Thanks for the great care!!!

Feb 2, 2025

5

I appreciate the care my family receives with all staff and both dentists.

Feb 1, 2025

5

My experience was excellent. Paige did an outstanding job. She is very gentle and thorough, as well as kind, sweet, and professional. Dr. Shaw was also great. He is very nice, patient, and professional as well, along with being kind and encouraging. Was dreading my visit prior and left there feeling amazing. Thank you!

Feb 1, 2025

5

They were most helpful!

Jan 31, 2025

5

Paige did a remarkable job with my cleaning. Dr. Shaw never fails at being friendly and approachable.

Jan 30, 2025

5

Great office with incredible staff. I highly recommend Willamette to everyone at work during our open enrollment.

Jan 26, 2025

5

Work needs to be done to ease the appointment making process

Jan 25, 2025

5

Everyone from start to finish is so professional and friendly at the Cda office. It's truly a blessing to get such great service every single time.

Jan 23, 2025

4

The building and property are very subpar. I don't like how woke Willamette Dental Group is. The employees were very nice and helpful.

Jan 20, 2025

5

Always awesome, but individual care prices can be a little cheaper. Thank you.

Jan 13, 2025

5

The facility is always clean and the staff is always pleasant to talk with.

Jan 5, 2025

4

I do just want to say that literally every single person I've worked with was wonderful. So the people at the front desk, the people at the call center, the hygienists, the oral team, everybody was great.

Jan 2, 2025

5

Absolutely amazing!!! Dr. Shaw is our very favorite doctor. My kids love coming to see him. Going to the dentist is always a happy experience.

Jan 2, 2025

5

Very nice people and professional!

Dec 27, 2024

5

I have always had an exceptional experience from staff and doctors!

Dec 21, 2024

4

Scheduling was terrible. I called in the spring and was told I was being put on a waitlist due to my availability. We called again in the Fall and were told I was never on a waitlist. Luckily after that call I was put on the list and got in a few months after.

Dec 20, 2024

5

Calling to make an appointment was ridiculous! In 3 months I called wto times and was told that I was on a cancelation list but never got called. I talked to my provider directly and they got me an appointment for a week and a half later.

Dec 15, 2024

4

The dental care provided by the dentist and assistants was great. We did not see Dr. Shaw. He had been our family dentist for many years. We were changed to another Dr without our consent or approval. For whatever reason, even with multiple requests, we have not been able to return to Dr. Shaw. Our kids knew him and were e comfortable with him.

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